fb877's Privacy Policy

1. Introduction & Purpose

fb877 places the highest importance on the privacy of its users. This privacy policy describes how we collect your personal information, the purposes for which we use it, how securely we keep it, and what rights you have.

On this platform operated for players in Bangladesh, we ensure that the information you provide will be used only for delivering services, managing accounts, and maintaining security. Your information is never sold to any third party.

2. Information We Collect

When registering an account on the fb877 platform and using our services, we may collect the following types of information:

2.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Mobile number and email address
• Payment-related information — bKash, Nagad, or Rocket account numbers
• Password (stored in encrypted form — never readable in plain text)
• Copies of your National ID card or other documents for identity verification

2.2 Automatically Collected Information

• IP address and device identification information
• Browser type, operating system, and device model
• Activity logs on the platform — login times, game history, transaction records
• Information obtained from cookies and similar tracking technologies
• Referral source and site navigation patterns

2.3 Information Received from Third Parties

A limited amount of information may be collected from trusted verification services or payment processors when needed for identity verification or fraud prevention.

3. Purpose of Data Use

Collected information is used for the following purposes:

• Account Management: Registration, login, and account verification.
• Service Delivery: Running games, placing bets, processing deposits and withdrawals.
• Security: Preventing fraud, money laundering, and unauthorized access.
• Age Verification: fb877 ensures that only users aged 21 or above use the platform.
• Customer Support: Providing assistance via live chat or email.
• Responsible Gaming: Identifying unusual gaming behavior and offering support.
• Technical Improvement: Enhancing platform performance and user experience.
• Communication: Sending important account notifications and service updates.

4. Data Sharing & Disclosure

fb877 does not sell your personal information to third parties. However, limited information may be shared in specific circumstances:

4.1 Service Provider Partners

Necessary information is shared with trusted third parties for payment processing, identity verification, and managing technical infrastructure. These partners operate under strict confidentiality agreements and may not use the information received for any other purpose.

4.2 Legal Obligations

Information may be disclosed to relevant authorities when required to comply with Bangladesh law or a court order. In such cases, we only provide the information that is legally required.

4.3 Business Changes

If there is any change in the ownership or management of fb877, relevant information may be transferred to the new party. Even in that case, the terms of this privacy policy will remain in effect.

5. Cookies & Tracking Technologies

The fb877 website uses cookies and similar technologies. Cookies are small data files stored on your device that help improve the performance of the platform.

5.1 Essential Cookies

These are essential for maintaining login sessions, security verification, and basic platform functionality. Without them, the site cannot function properly.

5.2 Functionality Cookies

Used to remember your preferences, language settings, and personalized experience.

5.3 Analytics Cookies

These help analyze platform usage statistics and improve service quality. Information obtained from these cookies is completely anonymous.

You can control or disable cookies from your browser settings. Please note, however, that disabling certain cookies may cause some platform features to stop working properly.

6. Data Protection & Security

fb877 uses industry-standard security measures to protect your information:

• Encrypted Storage: Sensitive information — passwords, payment details — is stored in encrypted form.
• Access Control: Only authorized personnel can access your information for specific required purposes.
• Regular Security Reviews: Routine system audits are conducted to identify potential vulnerabilities.
• Firewall Protection: Advanced firewalls and intrusion detection systems are used.
• Two-Factor Authentication: A dual verification option is available to protect your account.

However, no method on the internet is 100% secure. We therefore cannot guarantee absolute security, but we continuously make every effort to protect your information.

7. Data Retention Period

fb877 retains your information only for as long as it is needed:

• Active Accounts: All relevant information is retained while the account remains active.
• Closed Accounts: Even after an account is closed, certain information may be retained for a specific period to meet legal obligations or resolve disputes.
• Transaction Records: Financial transaction information is retained in accordance with applicable legal requirements.
• Marketing Consent: If you withdraw consent for promotional communications, the relevant information is deleted as soon as possible.

8. Your Rights

If you have an account with fb877, you may exercise the following rights:

8.1 Right to Access

You have the right to know what information we hold about you. If you contact us, we will provide you with a copy of the stored information.

8.2 Right to Rectification

If there are any errors or inaccuracies in your information, you can request a correction. Keeping information accurate is in our mutual interest.

8.3 Right to Erasure

In certain circumstances, you can request that your data be deleted. However, information required to fulfill legal obligations may not be possible to delete.

8.4 Right to Object to Processing

You can object to your information being used for marketing purposes. Upon receiving this request, fb877 will immediately stop that processing.

8.5 Right to Data Portability

You can request to receive the information you have provided in a structured, machine-readable format.

9. Protection of Minors

fb877 is operated exclusively for users aged 21 and above. We do not knowingly collect any information from minors. If we become aware that information from a minor has been collected, it will be deleted immediately and the associated account will be closed.

For age verification, we verify a National ID card or birth certificate at the time of registration. If a parent or guardian believes their child has opened an account on fb877, please notify us immediately.

10. International Data Transfers

fb877's servers and data infrastructure may be located in multiple countries. As a result, your information may be transferred internationally. For such transfers, we ensure that adequate protection measures are in place at the destination and that the standards of this privacy policy are maintained.

11. Changes to the Privacy Policy

fb877 reserves the right to update this privacy policy at any time. For significant changes, we will take the following steps:

• A clear notice will be published on the platform.
• Registered users will be notified by email or mobile.
• Sufficient time will be given before the updated policy takes effect.

If you continue to use fb877 after changes are made, you will be considered to have accepted the new privacy policy.

12. Special Protection of Payment Information

Financial information provided during transactions via bKash, Nagad, and Rocket is specially protected. fb877 never stores your mobile banking PIN or OTP, and no representative of fb877 will ever ask you for your PIN or OTP.

Transaction-related information is retained solely for the purposes of payment verification, dispute resolution, and financial reporting.